Terms of service


Terms of Agreement
These terms apply to the purchase or use of products or services offered by and the websites owned and run by AOWEE Incorporated - including sites at www.aWomanAndHerWords.com, www.arc-and-halo.com and www.aowee.com. Throughout these terms all companies operated by AOWEE Incorporated will be referred to as “we,” “us” or “our company.”

Individuals must be 18 years old or have a parent’s permission to use these sites. Do not access these sites if you do not agree with any of the terms.

Customer Service
We are committed to ensuring your satisfaction with your purchase. Please contact us right away with any questions or concerns. We'll work with you to ensure a response that is satisfactory to both our company and you, the customer. Contact us at 832.786.9395.

Technical Requirements
Site users should have a functional knowledge of how to use a computer and how to download, save, retrieve and otherwise make use of any digital products and services purchased. Some user help resources may be available on the site, however due to staffing limitations, individual technical support is not available. Customers are welcome to report features on the site that are not working as designed via Contact Us.

Also, site users are responsible for the maintenance of their computers, related software and equipment, and their internet connection (i.e. - technology). Our company is not responsible for product challenges related to a customer’s failure maintain/troubleshoot their own technology.

Our company uses highly-regarded and trusted software for antivirus/malware protection to scan the computers we use to create and transmit digital products. However, customers are encouraged to please maintain current antivirus and malware protection software on their own computers and to use it to scan all transferred files. Our company is not responsible for any damage that might occur due to site usage, use of content or files transferred.

Product Shipping and Handling
All products ordered will be shipped within 7-10 business days of processing unless otherwise stated.

At our company, you can trust our commitment to quality and to standing behind our products and services. Although it is not our policy to refund purchases, we will replace any physical product of defective workmanship, unless impractical.

When a refund is the best option, it will be limited to the amount paid for our product or service or to access our site. Our company will not cover any other type of expenses, injury, damages or losses incurred by the buyer related to the use of our product, service or sites.

The customer must contact our company within 14 days to report any problems with our product or service if a refund or replacement is desired.

Customers must provide their own digital products reader/player equipment and are encouraged to become familiar with their operation. These players and readers should be compatible with the electronic resource the customers wish to purchase and the computers/devices they wish to use them on. Refunds will not be provided for issues related to a failure to comply with these and the above referenced technical requirements.

Billing Questions
Payments via Paypal will show up on customer statements as payments made to AOWEE Incorporated. Individuals are invited to contact us immediately at 832.786.9395 with any questions about our company charges on their financial statements.

Privacy Policy
Visitors may be asked to submit personally identifiable information to use certain areas of our company sites. Personally identifiable information includes: name, address, work or home information, email address, date of birth, phone number, other demographics, login credentials and payment information.

Our company does not sell or share this personally identifiable information with third parties, except as required to provide you with services you specifically requested or as required by law.

Non-personally identifiable information that is voluntarily submitted to or otherwise gathered by our company sites may be used in aggregate by our company for statistical purposes and to design or advertise company products, services and programs of most interest to our visitors.

Online payments for our company products and services are redirected to and processed by a secure payment processor. Your detailed billing information, such as credit card number, is not made available to or stored by our company.

If you select a link and are redirected to a new site, please review the applicable terms and privacy policy of the new site.

Copyright & Intellectual Property Notice
All our company products and services, as well as website content, are copyright-protected by our company unless otherwise posted. Except for your individual and personal use, please do not reproduce or distribute our company content without express written permission from the company. (Yes, that means please do not make copies of things you buy to give to friends and family for free ;o) If we are an encouragement to you, please be an encouragement to us - buy additional copies for items you’d like to give as gifts, so we can continue to support you with new and improved offerings.

All our company trademarks, service marks, product names, company names, logos and trade dress on our company sites are owned by our company unless otherwise posted and are protected by law.

Any photos, videos, comments, ideas, questions, suggestions, social media posts or other information - not covered by the privacy policy - that you send to our company is considered non-confidential and non-proprietary. By submitting such information you warrant that you hold the copyright for or permission to transmit such information. You alone are fully responsible for the legality, truthfulness, appropriateness and copyright of the images and information you submit to us. These items become our property and will not be returned to you. Additionally, such items may be used in any manner we desire without compensation to you or anyone else.

Coaching Clients
Please refer to the written Coaching Agreement for our cancellation, refund, late fee and no-show policy.

Posting Policy
There are some places on our company sites that allow visitors to post comments, etc. Please note that you are responsible for what you post. By posting you agree to pay to defend yourself and our company against any suits that may arise due to the legality of what you’ve posted. You are responsible for any posting made under your username/login credentials.

Our company is not obligated to vet comments or to check who holds the copyright of items posted on our sites by visitors. We reserve the right to remove posted content for any reason, including but not limited to content that is disparaging, abusive, mean-spirited, inciteful or discriminatory. However, we are not obligated to remove such content. Content removed for these reasons may be cause for barring the poster from future use of our sites. If the poster, paid to access the site – a refund will not be issued.

Our company products and services are for informational purposes and are not intended to treat, diagnose or cure any condition. Our company products and services are designed to provide information that appeals to general audiences and are not substitutes for personalized medical, psychological or other professional advice. Where appropriate, please consult a qualified professional servicing your area of need to obtain assistance that takes into consideration your specific circumstances.

Our company does not make any warranties with respect to the use, sale or transfer of our products and services. Our company is not responsible for any type of damages, injury or losses resulting from the use or inability to use our company sites, site contents or our products and services for any reason – foreseeable or unforeseeable.

Our company reserves the right to correct typos or administrative errors on the site relating to product description, price and availability.

Severability Clause
The terms of this contract are independent of each another, so that if any term in the contract is deemed unenforceable by a court, the contract as a whole will not be deemed unenforceable.

Choice of Law
These terms are enforceable in whole or in part and according to the prevailing laws of Texas. Disputes will be handled by arbitration in the State of Texas. Either party may invoke this paragraph after providing 30 days written notice to the other party. Our Company address is:

PO Box 42009
Houston, TX 77242

We can be reached at contactus@aowee.com or 832.786.9395 for questions. All costs of arbitration shall be divided equally between the parties. Any award may be enforced by a court of law. Remedies/awards shall not exceed the value of the initial purchase cost.

Use of these AOWEE products and services or company shops constitutes agreement to all of the following Terms and Conditions below unless otherwise dictated by law. If any term is impermissible by law, the remaining terms are still in effect.

If you choose to no longer abide by these terms, simply stop using our sites and destroy all copies of information downloaded or printed from our sites.

If you choose to terminate this agreement, you agree to notify us in writing, postage prepaid at:

Terms - Administration
AOWEE Incorporated
PO Box 42009
Houston, TX 77242

We may choose to terminate these terms for any reason and without notice to you, in which case you must stop using our sites and destroy all copies of information downloaded or printed from our sites.

Changes to Terms
Changes to Terms and Conditions and or the Privacy Policy may occur periodically. Updated versions will take effect immediately. Please check back to review them as continued use of these sites after any changes indicates acceptance of the revised terms.

Last updated: September 30, 2016